Return and refund policy

Return & Refund Policy – Harun Shop


At Harun Shop, your satisfaction is our top priority. If you are not fully satisfied with your order, please review our return and refund guidelines below:

 

 

 

1. Return Eligibility

 


You may request a return if:

 

  • The item arrived damaged or faulty

  • You received the wrong item

  • The item does not match the description

 


Return requests must be made within 14 days after the delivery date.

 

 

 

2. Non-Returnable Items

 


We cannot accept returns for:

 

  • Used or damaged items

  • Items without original packaging

  • Final sale or clearance products

 

 

 

 

3. How to Request a Return

 


To start a return, please contact us at:


📧 support@harunshop.com

Include your:

 

  • Order number

  • Full name

  • Clear photos of the issue

 


We will reply with instructions within 24–48 hours.

 

 

 

4. Refunds

 


After we receive and inspect your returned item:

 

  • Approved refunds will be sent to your original payment method

  • Processing time: 3–7 business days

 

 

 

 

5. Lost or Missing Packages

 


Harun Shop is not responsible for packages lost or stolen after delivery.

Please contact your local courier service for assistance.

 

 

 

6. Exchange Policy

 


If you prefer an exchange instead of a refund, let us know in your email.

We can send a replacement item depending on stock availability.

 

 

 

Thank you for shopping with Harun Shop!

 


Your satisfaction is always our priority. ❤️